Terms of Use

Welcome to Game Rush Universe. The website is operated by A-Z FUSION LTD (registration number 15388881), hereinafter referred to as “Game Rush Universe,” “we,” “our,” or “us,” and is accessible at gamerushuniverse.com. These Terms of Use define the rules and conditions that apply to your access to and use of the Game Rush Universe website. Throughout these Terms, the words “you” and “your” refer to any person who accesses or uses the Site. Please review these Terms of Use carefully before proceeding. By accessing or using Game Rush Universe, you confirm that you have read, understood, and agreed to comply with and be bound by these Terms.

1. General

The Game Rush Universe Terms of Use are owned and managed by A-Z FUSION LTD. This Agreement, as well as your use of the website, is governed by and interpreted in accordance with the laws of the United Kingdom. Game Rush Universe provides online, skill-based games, and the term “Service” encompasses all associated products and features offered on the platform. All ownership, intellectual property, and proprietary rights related to the Services remain the exclusive property of the website.

2. Eligibility

To be eligible to register and open an account and/or participate in any Tournament offered at gamerushuniverse.com, you affirm that you:

(a) are a person at least 18 years of age;

(b) own the email address submitted on your account registration form;

(c) are physically located in a jurisdiction in which participation in a Tournament you select is unrestricted and not prohibited by law;

(d) at all times abide by the Terms and Conditions.

3. Privacy

Our Privacy Policy describes how your personal data is collected and used on the website and clarifies your responsibility to keep your information secure. By accessing or using the site, you agree to receive communications electronically and accept the Terms of Service. You also confirm that you have the required software to access electronic materials related to the Services and consent to the display of your online transactions on the platform.

4. Utilizing the Website

The Services are offered on an “as is” basis, with game access being their primary purpose. You acknowledge that you alone are responsible for ensuring the accuracy, reliability, and value of any information you submit. Provided your device meets the technical requirements of the website, you may engage with the available content. Game Rush Universe reserves the right to modify, update, or remove games and other platform content at any time. In addition, the website is subject to regular technical testing and maintenance.

5. Registration

To access the website’s paid features, you are required to create an account and submit certain personal details. All personal information you provide will be processed in line with our Privacy Policy. You are responsible for safeguarding your username and password and must not disclose them to third parties. Sharing your account or permitting others to use it is strictly prohibited. You will remain fully responsible for all actions taken through your account, even if it is accessed by someone else. If you wish to close your account, please send a request to info@gamerushuniverse.com.

6. Payments and Purchase of Havens

Users may purchase Havens through their user account in order to access paid features of the Service. The available purchase amounts and the applicable pricing are displayed to the user before the purchase is completed. By proceeding with a purchase, the user confirms that they have read, understood, and agreed to these Terms of Use and the Privacy Policy. Payments are processed securely through a third-party external payment gateway authorized by applicable laws and licenses to store and process financial transactions. Game Rush Universe does not store or process users’ payment card details. All payment card information is handled directly by the payment gateway in accordance with applicable security and data protection requirements. For clarity and user convenience, the Service applies a fixed internal pricing structure whereby each 1 EUR paid corresponds to the allocation of 10 Havens at the time of purchase. This structure is used solely to determine the quantity of Havens allocated to a user and, where applicable, to calculate refunds. Havens remain virtual units used exclusively within the Service and do not represent money, funds, or a cash equivalent, regardless of the pricing structure applied. Havens are virtual units used solely within the Service and do not represent money or funds. Minimum and maximum purchase limits per transaction may apply and will be displayed at checkout. Such limits may be updated from time to time for security, risk management, and compliance purposes.

7. Vouchers

Users may purchase vouchers (voucher codes) for use within the Service. Following successful purchase, a unique voucher code is issued to the email address associated with the user’s account (or otherwise made available to the user). A voucher code may be redeemed within the user account by entering the code in the designated voucher redemption field. Upon redemption, the voucher confers the applicable in-platform entitlement as specified at the time of purchase or issuance. At present, vouchers are used to allocate Havens and may include a promotional allocation of additional Havens, such that redemption of a voucher may result in the allocation of a greater number of Havens compared to a standard purchase for the same amount paid. Vouchers are intended for use only within the Service. Vouchers are not redeemable for cash and cannot be withdrawn. Unless expressly stated otherwise at the time of purchase or issuance, vouchers are non-transferable and may not be resold or exchanged. Vouchers may be subject to expiration dates, usage limits, or other restrictions disclosed to the user. From time to time, vouchers may include promotional bonuses (for example, additional Havens). Promotional bonuses are granted at our discretion and may be subject to additional conditions displayed at the time of issuance.

8. Additional content

Users may use Havens to purchase digital items such as avatars and profile backgrounds. These items are digital cosmetic features provided for entertainment purposes only. After purchase, the relevant digital item will be made available in the user’s account and may be selected and applied within the profile settings. The purchase of a digital item grants the user a limited, personal, non-exclusive, non-transferable licence to use that item within the Service. No ownership rights are transferred. Digital items have no cash value outside the Service and cannot be exchanged, transferred, or redeemed for real currency.

9. Refund & Cancellation

Users may apply for a refund of funds credited to their account within 14 days from the date of the transaction. Refunds are only available to users aged 18 or older and will be issued to the same payment method used for the original purchase. Refund requests are approved exclusively in cases of technical issues or service-related errors and will not be granted for any other reasons. To request a refund, please contact our support team via the email address provided in the “Contact Us” section of the website. Be sure to include your transaction information and a clear explanation of the issue. Once the problem has been verified, the refund will be processed back to the original payment method. Refund values are calculated based on the conversion rate of 1 Haven = €0.10 (or 10 Havens = €1).

Contacting Us

Do not hesitate to write to us if you have any questions about our Terms of Use, Privacy Policy or any other matter regarding the utilization of our services, like limitations, fees caps, etc.:info@gamerushuniverse.com